Costs and timings
Orders placed by 11am Monday-Friday will be despatched the same working day.
Tracked delivery within 3-5 working days:
We also offer delivery via Royal Mail’s Special Delivery service which is guaranteed by 1pm next working day. Costs for this service vary and are calculated at the checkout.
Products that state ‘In stock’ or ‘In stock (can be backordered)’ are available in our warehouse and will be despatched the same working day if ordered by 11am.
Delivery tracking is available and tracking details are e-mailed when the order is on its way.
Products which state ‘available on back-order’ will be shipped usually within 14 days of the order being placed, however lead times can vary due to unforeseen circumstances. Customers will be kept informed of the lead time.
Wellies are free delivery and are sent directly to you from the Wide Welly Company.
All of our small items are individually wrapped in tissue paper…so if you’re treating yourself, your order will arrive as a gift from you to you!